Key Responsibilities:

• Greet and assist customers in a friendly and professional manner. 
• Provide product knowledge and recommendations, especially in beauty, skincare and healthcare categories.
• Handle cashier duties, including accurate billing and payment handling. 
• Ensure merchandise is well-stocked, organized, and displayed neatly. 
• Assist in stock replenishment, receiving deliveries, and inventory control. 
• Maintain cleanliness and hygiene of the store. 
• Support promotional and marketing activities. 
• Meet individual and team sales targets.

Key Responsibilities:

• SPM or equivalent qualification.  
• Passion for customer service and retail. 
• Interest or basic knowledge in beauty, health, or personal care products. 
• Willingness to work retail hours, including weekends and public holidays. 
• Friendly, proactive, and team-oriented.
• Applicants must be Malaysian citizens.  

Preferred:

• Experience in health/retail pharmacy industry will be an added advantage.

Key Responsibilities:

Recruitment & Onboarding

• Manage end-to-end recruitment processes including job postings, candidate screening, interview coordination, and offer letters.
• Coordinate onboarding and orientation for new hires.
• Maintain candidate database and recruitment records.

HR Operations & Administration

• Maintain and update employee records and HR systems.
• Prepare employment letters, contracts, confirmation letters, and other HR documentation.
• Track employee attendance, leave, and overtime records.
• Manage HR documentation and filing.

Employee Relations & Welfare

• Assist in resolving employee queries and concerns.
• Support employee engagement initiatives and company events.
• Administer employee benefits and welfare programs.

Performance Management & Training

• Assist in the performance appraisal process.
• Track probation reviews and follow-up documentation.
• Coordinate internal and external training sessions and maintain training records.
• Evaluate training effectiveness and provide feedback to management.

Compliance & Policy

• Ensure compliance with Malaysian labor laws and HR policies.
• Assist in updating and communicating HR policies and procedures.

Administration & Office Management

• Oversee day-to-day office operations, including facilities management, office supplies, and equipment.
• Coordinate with vendors and service providers (cleaning, maintenance, courier services, etc.).
• Support administrative tasks such as meeting coordination, travel arrangements, and company events.
• Assist in budgeting and expense tracking for office and HR functions.
• Ensure smooth communication between office, retail stores, and management teams.
• Maintain filing systems, both physical and digital, for HR and office administration.
   

Required Skills & Qualifications:

• Bachelor’s Degree in Human Resources, Business Administration, or related field.
• 2-3 years of relevant HR experience, preferably in the retail industry, with exposure to office administration.
• Strong knowledge of Malaysian labor laws, particularly in retail and service sectors.
• Experience managing HR functions for both office and retail employees.
• Proficiency with HR software systems and employee data management.
• Experience with performance management, employee relations, and HR compliance.

Preferred:

• Excellent interpersonal and communication skills in English and Bahasa Malaysia.
• Ability to handle confidential information with discretion.
• Strong organizational, multitasking, and problem-solving abilities.
• Basic understanding of office administration and vendor management.
   
   

Key Responsibilities:

• Register and update product information in the system (item name, code, price, specifications, etc.). 
• Create and process purchase orders, follow up on delivery timelines, and coordinate with suppliers. 
• Extract and manage sales and inventory data to assist in performance analysis. 
• Maintain up-to-date records of product prices, vendor details, and promotional offers. 
• Support planning and execution of campaigns and sales events by managing item data.
• Prepare and manage Excel reports such as inventory lists, sales reports, and product catalogs.
• Coordinate closely with internal departments (stores, logistics, finance, etc.). 
• Communicate with suppliers and brand representatives to ensure timely updates and responses. 
• Organize and manage product samples and related documents. 
• Provide general support to the buyers (document preparation, meeting arrangements, etc.). 

Requirements:

• Intermediate to advanced Excel skills (VLOOKUP, pivot tables, IF functions, etc.). 
• Experience in product-related administration, data entry, or merchandising support. 
• High attention to detail and accuracy in data processing. 
• Ability to multitask and manage time effectively under tight deadlines.
• Basic business-level English (email correspondence, documentation, etc.).
• Strong communication and coordination skills .
   

Preferred 

• Experience in retail, merchandising, or purchasing departments. 
• Familiarity with ERP, inventory, or POS systems. 
• Japanese language ability (a plus if working with Japanese managers or vendors).

Key Responsibilities:
 

• Source and evaluate potential suppliers for various product categories, including healthcare, wellness, beauty, personal care, and food products. 
• Negotiate pricing, terms, and contracts with suppliers to secure favorable business conditions. 
• Analyze market trends, consumer demand, and competitor activity to adjust and optimize buying strategies. 
• Forecast and manage product stock levels to ensure availability while minimizing overstock, maintaining a healthy balance between supply and demand. 
• Collaborate closely with marketing and promotional teams to support sales campaigns and enhance product visibility. 
• Manage product displays in existing stores and actively participate in the planning and execution of merchandise placement for new store openings and store renovations, ensuring alignment with visual merchandising standards and maximizing customer engagement. 
• Ensure all products sold in the store comply with regulatory requirements, including health, beauty, and food safety standards. 
• Monitor product performance using sales data and customer feedback to adjust buying plans and product assortments. 
• Maintain strong, long-term relationships with key suppliers to secure reliable supply chains and resolve any operational issues efficiently. 
• Coordinate with warehouse and inventory teams to ensure timely deliveries and accurate stock levels. 
• Prepare regular reports on procurement activities, inventory status, and budget usage. 
• Travel occasionally, including overnight stays, to visit suppliers, attend trade shows, or support store operations as required. 

Qualifications:

• Bachelor’s degree 
• 3–5 years of experience as a buyer, particularly in retail, drugstore, or FMCG industries. 
• Proven track record in supplier relationship management and negotiation.
• Knowledge of the Malaysian retail market and consumer trends. 
• Strong analytical skills in forecasting and inventory management. 
• Ability to communicate and collaborate across departments. 
• Proficiency in Microsoft Office, especially Excel.
• Willingness to travel occasionally, including overnight stays for business purposes. 
• High attention to detail and strong organizational skills.
• Ability to manage multiple tasks in a fast-paced environment. 
• Strong problem-solving skills and the ability to work independently. 
• Adaptability and resilience in a dynamic work environment.

Preferred 

• Familiarity with health, beauty, and food product regulations in Malaysia. 
• Experience in in-store product display and visual merchandising .
• Hands-on experience with procurement or purchasing software. 
• Proactive attitude and openness to new ideas. 
• Japanese language proficiency is a plus.

Key Responsibilities:

• Record daily transactions and ensure accurate posting in the general ledger. 
• Assist in month-end and year-end closing processes, ensuring timely preparation of financial statements. 
• Monitor and manage expenses, and assist in variance analysis between actual and budgeted amounts. 
• Handle invoices, accounts payable, and accounts receivable management. 
• Assist with tax filing preparation (SST, corporate tax, etc.). 
• Support the preparation of financial reports (Balance Sheet, Profit & Loss). 
• Assist with external audit preparation and coordination. 
• Reconcile bank accounts, credit card transactions, and other financial accounts. 
• Provide financial data and reports to management and the Finance & Accounting Manager. 
• Assist in managing internal controls and compliance with accounting policies. 
• Input and manage data in accounting systems (e.g., Multibook, MDware systems). 

Required Skills & Qualifications:

• Diploma / Degree or equivalent qualification in Accounting or Finance. 
• At least 2-3 years of practical experience in accounting. 
• Experience in preparing month-end and year-end financial statements. 
• Basic knowledge of Malaysian tax laws (SST, corporate tax, etc.). 
• Proficient in English for business communication (Japanese skills are a plus). 
• Experience using accounting software (Mutibook, MDware systems). 
• Attention to detail and strong organizational skills. 

Preferred

• Experience in accounting for Audit, full set account, retail businesses or multi-location operations. 
• Accounting certifications (e.g. LCCI, CAT, ACCA, CPA). 
• Experience in a Japanese or multinational company.
• Advanced Excel skills (e.g. Microsoft office, PivotTables, VLOOKUP).